Patrick Harvey Jr.
· Complete individual projects assigned by the Project Team Lead · Assist in server administration, network backups, installs,... | Oak Forest, Illinois, United States
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Patrick Harvey Jr.’s Location Oak Forest, Illinois, United States
Patrick Harvey Jr.’s Expertise · Complete individual projects assigned by the Project Team Lead · Assist in server administration, network backups, installs, and special projects · Experience working with A.D., Sonic Wall, Sophos, Cisco, Outlook and Exchange platforms · Build positive relationships and communicate effectively with all co-workers, outside customers, and vendors · Aid in executing all Proven IT, Client IT-based projects. · Set up staff workstations with PCs, Macs, phones, and laptops · Active Directory configuration · Dell Sonicwall configuration · VPN configuration · Cisco Meraki Switch and Access Point configuration · Network configurations (WLAN and LAN) · Data rack installations and management · Data Backup Solutions · Remote Support · Support of Network Printers · Delivered on-site IT support for staff · Coached and mentored new staff members. * Utilized remote software(LogMeIn) to troubleshoot client issues * Managed part orders for repairs through vendors(HP, Dell, Asus, and Gateway) * Acted as a technical resource in assisting customers to resolve problems with equipment and data * Responsible for customer service in Geek Squad, duties included answering customer queries, problem solving and providing detailed information on new products. Review, evaluate, configure, and install operating systems, computers, monitors, routers, printers, scanners and any other consumer electronics, illustrating exceptional problem solving skills. · Diagnosed problems with computer systems to include troubleshooting hardware and software, email, networks, and peripheral equipment problems · Apply strategic planning, prioritization, and management skills toward consistently achieving critical deadlines while maintaining high quality standards · Acted as a technical resource in assisting customers to resolve problems with equipment and data · Responsible for customer service in Geek Squad, duties included answering customer queries, problem solving and providing detailed information on new products. · Built, maintained, and repaired computer systems to improve speed, reliability, and the efficiency of operation · Demonstrated high quality, results-driven, prompt, and professional customer service and support to instill confidence in technical advice and directions · Received numerous accolades and commendations for work ethic · Provided remote support via telephone · Configured and documented standard desktop computer workstations.
Patrick Harvey Jr.’s Current Industry Proven
Patrick
Harvey Jr.’s Prior Industry
Western Illinois University
|
Geek Squad
|
Lettuce Entertain You Restaurants
|
Proven
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Work Experience
Proven
Systems Engineer
Fri Jun 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Lettuce Entertain You Restaurants
Lead I.T. Field Technician
Fri Nov 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jun 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Geek Squad
Lead Technician
Tue Jan 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Mar 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Geek Squad
Computer Technician
Tue Jan 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Mar 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Western Illinois University
Help Desk Intern
Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Patrick Harvey Jr. Email Addresses
FAQ About Patrick Harvey Jr.
-
Patrick Harvey Jr. is located at
Oak Forest, Illinois, United States -
Patrick Harvey Jr. is a
· Complete individual projects assigned by the Project Team Lead · Assist in server administration, network backups, installs, and special projects · Experience working with A.D., Sonic Wall, Sophos, Cisco, Outlook and Exchange platforms · Build positive relationships and communicate effectively with all co-workers, outside customers, and vendors · Aid in executing all Proven IT, Client IT-based projects. · Set up staff workstations with PCs, Macs, phones, and laptops · Active Directory configuration · Dell Sonicwall configuration · VPN configuration · Cisco Meraki Switch and Access Point configuration · Network configurations (WLAN and LAN) · Data rack installations and management · Data Backup Solutions · Remote Support · Support of Network Printers · Delivered on-site IT support for staff · Coached and mentored new staff members. * Utilized remote software(LogMeIn) to troubleshoot client issues * Managed part orders for repairs through vendors(HP, Dell, Asus, and Gateway) * Acted as a technical resource in assisting customers to resolve problems with equipment and data * Responsible for customer service in Geek Squad, duties included answering customer queries, problem solving and providing detailed information on new products. Review, evaluate, configure, and install operating systems, computers, monitors, routers, printers, scanners and any other consumer electronics, illustrating exceptional problem solving skills. · Diagnosed problems with computer systems to include troubleshooting hardware and software, email, networks, and peripheral equipment problems · Apply strategic planning, prioritization, and management skills toward consistently achieving critical deadlines while maintaining high quality standards · Acted as a technical resource in assisting customers to resolve problems with equipment and data · Responsible for customer service in Geek Squad, duties included answering customer queries, problem solving and providing detailed information on new products. · Built, maintained, and repaired computer systems to improve speed, reliability, and the efficiency of operation · Demonstrated high quality, results-driven, prompt, and professional customer service and support to instill confidence in technical advice and directions · Received numerous accolades and commendations for work ethic · Provided remote support via telephone · Configured and documented standard desktop computer workstations. Proven -
Patrick Harvey Jr. currently works in the
Proven -
Patrick Harvey Jr. specializes in
· Complete individual projects assigned by the Project Team Lead · Assist in server administration, network backups, installs, and special projects · Experience working with A.D., Sonic Wall, Sophos, Cisco, Outlook and Exchange platforms · Build positive relationships and communicate effectively with all co-workers, outside customers, and vendors · Aid in executing all Proven IT, Client IT-based projects. · Set up staff workstations with PCs, Macs, phones, and laptops · Active Directory configuration · Dell Sonicwall configuration · VPN configuration · Cisco Meraki Switch and Access Point configuration · Network configurations (WLAN and LAN) · Data rack installations and management · Data Backup Solutions · Remote Support · Support of Network Printers · Delivered on-site IT support for staff · Coached and mentored new staff members. * Utilized remote software(LogMeIn) to troubleshoot client issues * Managed part orders for repairs through vendors(HP, Dell, Asus, and Gateway) * Acted as a technical resource in assisting customers to resolve problems with equipment and data * Responsible for customer service in Geek Squad, duties included answering customer queries, problem solving and providing detailed information on new products. Review, evaluate, configure, and install operating systems, computers, monitors, routers, printers, scanners and any other consumer electronics, illustrating exceptional problem solving skills. · Diagnosed problems with computer systems to include troubleshooting hardware and software, email, networks, and peripheral equipment problems · Apply strategic planning, prioritization, and management skills toward consistently achieving critical deadlines while maintaining high quality standards · Acted as a technical resource in assisting customers to resolve problems with equipment and data · Responsible for customer service in Geek Squad, duties included answering customer queries, problem solving and providing detailed information on new products. · Built, maintained, and repaired computer systems to improve speed, reliability, and the efficiency of operation · Demonstrated high quality, results-driven, prompt, and professional customer service and support to instill confidence in technical advice and directions · Received numerous accolades and commendations for work ethic · Provided remote support via telephone · Configured and documented standard desktop computer workstations. -
Patrick Harvey Jr. speaks the following languages:
No languages available. -
Patrick Harvey Jr. has prior experience in the following industries:
Lettuce Entertain You Restaurants , Geek Squad , Geek Squad , Western Illinois University -
Patrick Harvey Jr. has the following professional experience:
Proven , Lettuce Entertain You Restaurants , Geek Squad , Geek Squad , Western Illinois University . -
You can view Patrick Harvey Jr.’s
LinkedIn profile at LinkedIn URL. -
Patrick Harvey Jr.’s work email addresses are
[email protected] . -
Patrick Harvey Jr. works at
Proven
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